What is Non-Voice Process?
The non-voice process is essentially where the main emphasis is given on your written abilities and, your typing speed and adequate verbal abilities. Because sometimes you have to write e-mails to clients and make a chat conversation with them. Depends on what kind of process is going in a company in non-voice process.
Outsourcing Non-voice Process Services
From the Business Process Outsourcing, non-voice processes entail activities like email marketing, making reports, processing of papers as well as other tasks where the agents are not required to talk to clients. At Vencon solutions, we train our agents for the non-voice procedures by nurturing their skills besides the address skills. Our representatives are experts at written communication, and we focus on being understood by your clients via chat and email.
At Vencon Solution, we prepare our representatives for the non-voice processes by sustaining their different skills. Together with our well-established infrastructure and educated tools, we handle the data processing services for our course efficiently and get Non-voice process outsourcing, Data Entry Projects, Banking Data Entry Process, Offline Data Entry Projects, etc
The non-voice procedure involves activities like email marketing, making reports, preparing papers and also a few different activities the operators are not required to speak to customers.